In premises where there is a lot going on, it is necessary to operate a human security presence positioned to receive visitors. A concierge.
The concierge initially presents a positive image to visitors. This impresses upon visitors that the company within those premises is respectable and professional.
The concierge will deal with appointments and redirect chance callers.
Any problem within the building can be directed towards to concierge who is a natural liaison point for tradesmen, deliveries, contractors, utility suppliers etc.
The concierge acts as a heartbeat in a building, making sure that housekeeping is attended to and the working environment is a safe and comfortable one.