What do others say about us?
2010 saw the first ever Crimestoppers Awards on Merseyside. Following two violent and audacious robberies in Liverpool, two of our operatives were
proposed as candidates to receive the ‘ Retail Crimestopper of the Year Award’ in recognition of their bravery and determination tackling the offenders.
The selection panel found that they could not separate our two operatives and on that basis, they shared the award as joint winners.
We measure performance in many ways but there is no substitute for customer feedback. It is crucial that we know whether we are reaching our high standards continually. We would like to share some typical feedback with you –
“Probe provides retail security at our Prestons of Bolton store and Cottrills store in Wilmslow. Their retail security operation is both professional and reliable and we continue to receive a high level of service from them at all times.”
Janet Beard. – Cottrills, Wilmslow
“Boodles have been using the expert security services of Probe Security for a good number of years now and we are extremely satisfied. Over these years there have been 2 or 3 major incidents which required immediate response and in every case it was handled in a professional way.”
Nicholas Wainwright – Managing Director, Boodles
“Probe are a very professional set up. The security guards are polite, very smart and engage with the customers when they enter and exit the store, whilst maintaining a sense of alert and purpose at all times. I would thoroughly recommend them to any professional business.”
Peter Wong – Wongs Jewellers, Liverpool
“We have been using Probe for over ten years for our showrooms in the North West. They provide us with excellent, well trained and professional Security Guards that we can always rely on and we receive exceptional service. Many of their guards often go above and beyond the call of duty. Our relationship with Probe is built upon trust, loyalty and friendship.”
Selina North – Boodles Liverpool
“We at John Pass Jewellers have been using the services of Probe Ltd for two years. Their staff are always well presented and exude a professional image. They provide a bright and cheerful welcome to our customers and are always open and receptive to our concerns. Their experience provides peace of mind for our showroom staff.”
Andrew Pass – John Pass Jewellers, Crewe
“Probe have provided the security services for Hancocks Jewellers for close to 6 years now. Their guards are always professional throughout. Their timekeeping, appearance and most importantly to Hancocks their reassuring presence always of the highest standard. I would recommend Probe for all businesses that require that extra level of knowledge in protecting stock, staff and customers alike on a daily bases.”
Steve Highton – Hancocks, Manchester
“Probe provide us with a discreet professional service. The guards they provide create a first good impression with our customers, whilst maintaining a high level of vigilance. All of their team are well mannered, courteous, and add value to any showroom.”
Marie Roan – David M Robinson Ltd
“We have been delighted by the service that we receive from Probe during the many years that we have employed them to protect our showrooms. Throughout this time, the company and their staff have always been utterly professional, flexible, smart and extremely diligent. I cannot
recommend Probe and their staff highly enough.”
Karl Irwin – David M Robinson Ltd